4.9★ — see our reviews
I represent Florida consumers when creditors, debt collectors, and credit reporting agencies cross the line. My practice focuses on the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), and the Florida Consumer Collection Practices Act. Many people believe that when they owe a debt, they have no rights. That couldn’t be farther from the truth. Federal and Florida law give consumers real protections — and I help enforce them.
Schedule a Free Consultation — (727) 538-4188
How I Help Florida Consumers Fight Back
- Creditor and debt collector harassment — unauthorized or excessive calls, threats, third-party contact, abusive language
- Credit reporting errors and disputes — inaccurate reporting, identity theft, mixed files, failure to investigate disputes
- FDCPA violations — false representations, misrepresenting debts, illegal collection tactics
- TCPA / robocall claims — illegal autodialed calls and texts from creditors and collectors
- Debt collection lawsuit defense — being sued by a creditor or debt buyer in Florida court
- Bankruptcy when it’s the right tool — Chapter 7 and Chapter 13 in Florida
Why I Do This Work
I’m no stranger to the consequences of unmanaged debt and negative credit reporting. In 2013, I was an excited law student starting my first week of classes. I had applied for student loans and was expecting a quick acceptance. Instead, I got a quick DENIAL. The denial was based on negative credit reporting that I didn’t even know existed.
I checked my credit report for the first time, disputed the negative reporting, and worked out an agreement with the creditor in exchange for their deletion of the inaccurate information. Finally, I got an acceptance for student loans and was able to attend law school to fulfill my lifelong dream of becoming an attorney.
That stressful experience planted the seed for my career passion — fighting for consumer rights and helping consumers overcome oppressive debt. I wanted to help others avoid the stress of not knowing what’s on their credit report and that negative information preventing them from achieving their dreams.
My Career at Ziegler Diamond Law
- 2014 — Joined the Law Office of Michael A. Ziegler, P.L. as a law clerk after legal internships through undergraduate and law school
- 2016 — Promoted to Associate Attorney
- 2019 — Promoted to Partner
- 2021 — Became Shareholder when the firm transitioned to Ziegler Diamond Law
Different name, same commitment to our mission: Empower Consumers to Liberate Themselves from Oppressive Debt.
Education & Bar Admission
- University of Florida, cum laude, 2012
- Stetson University College of Law, 2016
Admitted to The Florida Bar in 2016. Florida Bar Number 125132. Admitted to practice in all Florida state courts and all Florida United States District Courts, including all Bankruptcy Courts. Admitted to practice in the Central District of Illinois. Admitted to practice in the United States Court of Appeals for the Eleventh Circuit.
Recognition
- Super Lawyers Rising Star — 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026 (no more than 2.5% of Florida lawyers receive this honor)
- Avvo Clients’ Choice Award — 2019, 2021
- Speaking engagements — CARES Act (Bay Area Legal Services, October 2020); Florida Mini-TCPA Law (MyLawCLE / Federal Bar Association, October 2021); FDCPA at the National Consumer Law Center’s FDCPA Conference (May 2022); Consumer Law Claims related to Junk Fees at the Florida Bar Annual Conference (June 2024); AI Tools for Consumer Attorneys at the Florida Bar Annual Conference (June 2025); FCRA for Jacksonville Area Legal Aid (2025); FDCPA at the Practising Law Institute (pending August 2026).
Professional Associations & Community Involvement
- Florida Bar Consumer Protection Law Committee — Chair (2022 term); Vice Chair (2021); Chair, Social Media & Outreach Subcommittee (2020)
- National Association of Consumer Advocates (NACA) — Member
- Public Justice — Member
- St. Petersburg Bar Association — Member
Case Results
For a sample of the kinds of outcomes our firm has obtained — including FCRA and FDCPA settlements, debt collection lawsuit defense wins, foreclosure trial victories, appellate victories, and class actions under the FCCPA — see our representative case results. Past results do not guarantee, warrant, or predict future outcomes.
Ready to Talk?
If a debt collector is harassing you, your credit report has errors that won’t get fixed, or you’ve been sued over a debt — I’d like to hear about it. Initial consultations are always free.
Kaelyn Steinkrause has handled 3 cases for me and settled all three in my favor. She was well prepared, tenacious and professional. If the situation arises, I will seek her representation again. I could not be more pleased with the representation she provided.
John
From the very first interview to the final settlement this firm has provided the most professional and due diligent care and providing me service for my Consumer Credit matters. I away from home more than a thousand miles; yet, Attorney Steinkraus has successfully gained a mutually satisfactory resolution in accordance with Florida statutes. I am tremendously thankful for the professional services and skillful staff of the Law Offices of Attorney Michael Ziegler of Pinellas County Florida.
J'KEM
Katelyn did a great job with my case and I would recommend her to anyone who is needing a good attorney Great job!!!
Beverly
4.9★ — see our reviews
I endorse this lawyer. Kaelyn is well-versed in consumer law and represents her clients very well. I certainly would recommend her to anyone that might need help in this area.
Rocky Rinker
Kaelyn is a brilliant attorney and she has spent her entire career learning how to win the fight for consumer rights. There is no one out there that is better. If you are looking for an aggressive debt fighter, look no further!
Kathleen Logan
Kaelyn is an amazing attorney experienced in debt collection harassment and other consumer protection issues. I would recommend Kaelyn for handling any consumer protection case.
Roland Boyd
5 Endorsements
